Video Creation Tips

How to make an online video that works

 
     
 
 
 

 

With the recent explosion and expansion of online video, the biggest question is how to best drive viewer action and monetize this new medium. Online video has a lot of promise. It offers what was once limited to expensive TV advertising: reach and emotional engagement with potential customers. And, it’s relatively cheap and provides immediate, measurable feedback.
 

Even with these strong benefits, most agree that the video opportunity has yet to be fully realized. Companies struggle to best make use of this new medium, and have found that porting television-style advertising to the Web is regularly rejected by the online audience. Thirty-second pre-roll, crazy user-generated ads, and the hunt for viral ads are all a hangover from the old TV world, still hunting for mass appeal without satisfying the demand for relevance of today’s online world.

 

It’s important to recognize that the Internet and television deliver two completely different video experiences. Television is “lean back” where people engage with the content in front of them when they want to. The Internet is “lean forward,” where people are actively controlling their experience. With users in control businesses must deliver information in a way that engages them when they finally say “OK, talk to me.” Here are six steps to creating online video that works:

Type in your Search Term

  1. Make It Authentic ...
  2. Make It Relevant ...
  3. Make It Engaging ...
  4. Make it Google Friendly ...
  5. Make an Action Path ...
  6. Make it Shareable ...

Make It Authentic...

Customers are jaded by typical sales-pitches. When everything is available at the click of a mouse, having a good product is no longer enough. Creating authentic video that captures the human element allows customers to connect on a personal level. This connection builds trust and drives action.

Back to Top

Make It Relevant ...

With customers in control, irrelevant video is at best ignored and at worst creates a negative impression when viewers feel their time is wasted. Video that works shares compelling stories that resonate with the audience. No gimmicks, no ploys. Respect viewers’ time and provide them with actionable content.

Back to Top

Make It Engaging ...

Good information is no longer enough. With thousands of sites providing similar services, your online video has to stand out from the competition. Entertainment goes hand-in-hand with engagement. Video must deliver content in a format that interests and excites users.

Back to Top

Make it Google-Friendly ...

The advent of Universal Search has changed the search game. Engines now return more and more videos, blogs, news articles, books and more in their results. The new algorithms weigh video heavily, increasing your relevance in search results. Good meta-data, file naming, architecture, and distribution on sites like YouTube all help.

Back to Top

Make an Action Path ...

Our internal research has shown that adding video to a site can drive 36% more clicks, 20% more inbound calls, and more than double time on site. A recent Kelsey Group study found 55% of people who view a video visit the company’s Web site; 30% visit a physical store; and 24% make a purchase as a result of watching. Viewers only do this if there’s a reason to do so. This way your video can be evaluated against other marketing efforts.

Back to Top

Make it Shareable...

YouTube taught everyone that video is portable and starts conversations between friends. Videos that don’t meet this new expectation limit their own effectiveness. Sharing is an easy action that viewers can take to promote your interests.

Back to Top

   All in All: Make it Happen

Making online video that drives action requires us to understand how the Web makes the video viewing experience different from TV. It’s an environment with infinite choice and limited attention spans with all of the control in the hands of the user. Once this lean forward dynamic is understood and accounted for, making actionable video becomes much easier. It’s the falling back on our collective TV-watching experience as the model for Internet video that stymies action and hurts the success of the video.